Contact information
Customer Service Policy
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If you email customer service, please allow up to 48 hours for a response.
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While we are live, we will not be addressing customer service issues.
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All customer service issues will be handled exclusively through BleuRootsCS@gmail.com
Multiple Orders
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If you place multiple orders, we do combine them when possible.
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Any shipping overages will be refunded back to your original payment method.
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Please allow 2–3 business days for the refund to reflect in your account once your order has been shipped.
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You will be notified via email once this adjustment has been made.
PREORDERS
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If you place a preorder, please remember this is a preorder — the estimated shipping date will be listed in the product description.
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Sometimes preorder items may arrive earlier than expected.
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If there is a delay, we will notify you via email with the new estimated arrival date.